Customer Management System for Store Visitors - List of Manufacturers, Suppliers, Companies and Products

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[Case Study] Customer Management System Using License Plate Recognition

Detecting the license plate of the vehicle entering the store! After reading it, we will identify the vehicle.

We would like to introduce a case study of a certain car dealer that has implemented our customer management system using license plate recognition. Our product reads the license plates of vehicles that visit, identifying the vehicles. It retrieves information about the vehicle's owner, matches it with reservation information, and provides services based on the customer information, leading to an improvement in customer satisfaction (CS). By integrating with security cameras, we also establish a comprehensive security environment for the store. [Case Study] ■ Client: Certain car dealer ■ Product implemented: Customer management system for visitors *For more details, please refer to the PDF document or feel free to contact us.

  • CRM (Customer Relationship Management System)
  • Entrance/exit management and personal identification system
  • Security cameras and surveillance systems

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Customer Feedback vol.1

Understand the number of visits and the time spent on the floor! We will introduce customer feedback.

Here are comments from customers who have implemented "Vehicle Vision for car dealership." Even with new customers, we can call them by name, allowing for a more friendly interaction. Additionally, since the service remains consistent regardless of which staff member is assisting, we have noticed a change in customer reactions, accompanied by surprise. [Effects of Implementation (Excerpt)] ■ We can now interact with customers in a more friendly manner. ■ When using information obtained from the customer management system during conversations, customer reactions are noticeably different. ■ Sales assistants and front staff cover the timing when a customer is alone. ■ Complaints from existing service customers have dropped to nearly zero. *For more details, please refer to the PDF document or feel free to contact us.

  • Vehicle Management System

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